I. Why Do We Gather Information?
We collect information to maintain and improve our attentive customer service through maximizing your experience on our website, an extension of our wonderful offline service. More importantly, the personal information that you submit allows us to provide you notice of specials, news of interest, and any new products or services that we may offer. If you have not signed up to receive such information and would like to do so click here. If you no longer wish to receive such information and have signed up previously, edit the preferences in your account details, or you may call 800-233-4307.
II. What Information Do We Gather?
There are two types of information that we gather on the website: personal information and non-personal information. We collect personal information that you submit to facilitate transactions via our website. Usually it involves a request for information, a catalog, questions, or an order, but may involve another request. To receive information that you request or to complete the transaction you desire, you will be asked to provide certain information, such as your name, email address, telephone number, professional credentials, etc. By voluntarily providing your information, you are consenting to the collection and use of that information by nuherbs co. You may always opt out of receiving future emails by clicking here or by calling 800-233-4307. You will be removed from such list in a reasonable time.
Like other companies, we collect non-personal information via cookies and other technologies to gather information, such as your computer IP address, the type of operating system you are using, how many people visited a page, etc. We use such data to increase your browsing experience and to monitor traffic on our website, among other methods, to analyze the effectiveness of our website.
III. When and to whom do we disclose your information?
nuherbs co. does it best to safeguard your privacy. We do not sell or lease your contact information to other companies for marketing purposes. When it is required, we will share your information with companies with whom we partner with to provide you with better service/products. These strategic partners help us with mailing, processing credit cards, marketing and research, among other tasks. We may also be required by law (State and/or Federal) to disclose your information to appropriate authorities. We reserve the right to disclose your information in the name of public safety, national security, or to aid law enforcement in their investigations.
IV. How do we protect your data?
nuherbs co. has taken measures to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
To assure maximum protection of your financial data, we keep your credit card information offline and process all charges to it offline. Thus, you will have to call 800-233-4307 to update your credit card information, when necessary.
V. Children’s Privacy
This site is not designed or intended to attract children under the age of 13. nuherbs co. does not collect information from any person that it actually knows to be under the age of 13.
VII. Your California Privacy Rights
Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties or corporate affiliates´ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address:
Please allow 30 days for a response.